What our Customers say...
Had a mold issue in our shower. Matt came out, cleaned it up and the shower looks brand new again! Prompt, reasonable and very professional. Highly recommend!
We had SERVPRO come out and do some work after the big rainfall last week. They were quick, efficient, clean workers and did a good job at cleaning up the mess quick as I needed to leave town and didn't want to leave my wife to have to deal with everything. Unfortunately I didn't get to work with Randy from the get go and if I had I think it would have gone a lot smoother. We had some issues with billing as it wasn't going to be covered by insurance (we still don't know where the leak came from!!). Randy the owner cares about his business and is an honest person and you can tell he cares about the customers as he ultimately made sure the billing was correct. Thank you SERVPRO for making things right and getting the job done!
From one Oceanside resident to another, thank you Randy for helping me through this difficult time. You were extremely friendly and generous with your time dealing with my water damage and mold exposure I have never been through this before and he and his team guided me through every step of the process. You surpassed all my expectation and I would recommended a 100 times Randy and his crew to help you with any water remediation problem.
Had a pipe burst in the attic causing major water damage. Called SERVPRO and Randy and his crew did an outstanding job getting the house back to order in a timely manor. Exceptional communication throughout the entire process made this stressful time a lot less stressful. Would highly recommend SERVPRO Fallbrook/South Oceanside.
They were professional, timely and did excellent work. I appreciate them drying out my home!
Fast, friendly and reliable service. Randy and his team were so helpful when our home was flooded in the recent storms. If Google had 6 stars, we'd give him that! So fantastic.
Randy was awesome! I had a roof leak and needed it to be tarped until five full repair could be completed. When other guys refused or didn't return calls, Randy was quick to step in, tarping the roof within 2 days and offering to help with any other needed services. Thank you again Randy!!
The staff at SERVPRO were very professional and did an excellent job. They were very easy to deal with and returned messages promptly. Highly recommend!
Had a horrible house flood in Oceanside and needed to quickly repair and restore the damage without breaking the bank. This SERVPRO team came out and saved the day. They helped sort out the damage and take care of flood, so I didn't have to stress about it. Thanks guys!
Randy Vance and his team from SERVPRO of Fallbrook/South Oceanside just finished a water damage project for us and we want to give them some major kudos! They were so supportive and provided the best care we could have asked for. We would recommend them to anyone facing water damage and repairs. It was amazing to have one of our neighbor businesses take care of us. Keeping it in the community! Everyone at Fallbrook Pregnancy Resource Center says a great big "THANK YOU SERVPRO".
Words can't express how sincere these guys were showing up late in the evening to my phone call. They brought in a large machine to take the water off the floors and took care of contacting my insurance company for me. It's great they are the preferred vendors to so many companies. So glad they helped and thanks guys for the follow up card!
We manage rental properties and needed a home cleaned and painted quick. Randy and his team of professionals were there the very day I called. Their work was exceptional. They went out of their way to make this home look great. I'm so glad I found this company. I know you'll be pleased.
I was very impressed with the response time when our office, laundry room, and garage were flooded. Richard and Gerrit Vanderham of SERVPRO came right away to clean up the water and all the wet materials. These things don't happen to often but when they do its nice to have a company with employees who do honest and professional work, even in the late night to early morning hours. Thanks to both of you for the great work.
Never had damage occur to my house before, and had no idea what to do. But I am so happy that SERVPRO of Fallbrook/ South Oceanside was on the scene. The staff was punctual and responded to the emergency immediately. The thing that really stood out the most to me was how knowledgeable and sympathetic the staff was. We were always on the same page at all times, and walked me through the entire process so I knew exactly what was going on, and what to expect.
I called my insurance company AAA and they gave me SERVPRO as a referral (You know if AAA says they are good...they must be?). Randy and his team were at my house so fast, maybe 45 min. (I didn't expect anyone to have time on Friday?) Randy and his guys set everything to dry out and even had recommendations on insurance questions, and plumbers. They basically took the lead on everything. I will call these guys every time I have water, mold or other problems with my home...
I am a property manager and one of my homes had a tenant who had passed away. I couldn't fathom how to break the news, more less take care of the home for the owner out of state. I had no idea SERVPRO took care of that. Thank goodness they do and it really is like the commercial "like it never even happened" Thanks guys!
It's not often that one find a service that exceeds our every expectation such is SERVPRO fire and water cleanup restoration professionals. Thank you Randy Vance and Richard for your speedy timely and professional manner in which you handled and rescued my home from water and mildew damage. You are a service that one can trust and depend on in time of crisis I also want to thank you for your generous discount towards our seniors and veterans you do our military and seniors a great honor.
I was one of the many El Nino victims and all I could do was call my insurance agent. I was worried having a 1800 handle what had happened, but I was glad they referred us to SERVPRO. Randy came to my house within minutes and made sure to shut off my water while it was still leaking everywhere. So glad they came here so fast. It could have been so much worst.
Randy and his team completely exceeded my expectations. We had a major water leak that caused mold and damage to both bathrooms and our flooring and they turned what should have been a very tedious and stressful time into an easy and smooth process. Randy was very helpful in explaining the process and worked around both mine and my wife's work schedule. His team always showed up on time or early to every job they performed for us and Randy personally helped me deal with the billing process to my insurance company. I would email Randy with questions about the process thinking that he would get back to me the next day, but of course he responded to me promptly the same day (many times within the hour) and was always happy to take the time to explain every detail to me. My wife and I own rental properties in North San Diego County and I wouldn't use anybody but Randy and his team for any future jobs. It's very rare these days to find a company that takes this much pride in their work and customer service.
Thank you Randy!