Recent Why SERVPRO Posts

Saving Important Documents After a Flood

3/24/2019 (Permalink)

Your client calls to report that the basement of his or her business in Fallbrook, CA, has been flooded. The big problem is that the flood saturated many important documents. As distressing as this can be, there is hope. The documentation restoration process used by water damage experts is designed to save important documents, even if they have been damaged by flooding. Here are some techniques that the professionals use to make sure your clients don’t lose valuable data.


SERVPRO uses the same freeze-drying methods employed by the Library of Congress to save wet documents. Many types of documents can be restored this way, including:

  • Invoices and other paper documents
  • Books or manuals
  • Files
  • Photographs
  • Blueprints

Document drying starts with freezing the damaged items. Once frozen, they are placed in a vacuum chamber, removing air. Moisture turns to vapor, and even more, vapor is released as the chamber is slowly warmed.


If the flooding was caused by a storm, it is likely that the document restoration process will include sterilization. Storm water is considered Category 3 water, which can contain harmful bacteria. Gamma irradiation is used to combat this bacteria. Gamma rays can pass through fibers and kill bacteria at the DNA level by breaking up covalent bonds. Because no heat is produced in this process, it is safe for delicate documents.


Another way that SERVPRO can help your client retrieve their damaged documents is with digitization. Converting important data to digital files can help save a lot of storage space. Digital documents can also be stored remotely, freeing them from the dangers of any flooding, fire or damage to the building that may occur in the future.

If your client has a flooding disaster that damages important documents, there is probably no need to panic. When you choose SERVPRO as a preferred vendor, its document restoration team can help your client retrieve the important information needed to run his or her business.

How Can SERVPRO Prevent a Catastrophic Property Loss After a Water Event?

2/20/2019 (Permalink)

Why SERVPRO How Can SERVPRO Prevent a Catastrophic Property Loss After a Water Event? Your dedicated SERVPRO professionals will reply to a water emergency call within the hour.

How Can SERVPRO Prevent A Catastrophic Property Loss After A Water Event?

When a home sustains water damage, it’s imperative to begin the evaluation and repair process as soon as possible to limit the potential for catastrophic property loss. With 24-hour availability and over 1,700 locations in the U.S. and Canada, SERVPRO is the premier emergency restoration franchise that can contain the devastating effects of water infiltration and minimize the overall cleanup cost. By keeping some basic water damage facts in mind, you’ll be reaching out to your local SERVPRO office in Fallbrook, CA the next time you’re tasked with handling a flooding emergency.

1. Water will begin to destroy property within minutes.

When water makes contact with furniture, carpet, flooring, and personal possessions, it’s absorbed immediately. This can cause floorboards to bend and warp, furniture finishing to bleed onto carpets, and treasured heirlooms to form mold spores. Your dedicated SERVPRO professional will reply to a water emergency call within the hour. This fast response time can save a home from extensive flooding damage.

2. Water damage causes a musty odor to develop quickly.

It takes less than a day after a catastrophic water event for an entire home to develop a stale, unpleasant smell due to water absorption. With 24-hour service available 365 days a year, your local SERVPRO franchise is always open to eliminate mildew odors by restoring affected materials such as drywall and wooden surfaces.

3. Waiting to address water damage will cost you.

After about a week, a home affected by a catastrophic water event begins to deteriorate dramatically. Internal support systems such as floor beams can start to rot and become structurally unsound, and mold growth will likely accelerate rapidly. The restoration process for these serious issues can be exorbitantly expensive. That’s why calling a dedicated SERVPRO professional to assess damage at the first sign of flooding is so important.

While a major water event inside a home can be a source of stress and anxiety for everyone involved, contacting a local SERVPRO professional to assess the damage within a 24-hour time frame can typically reduce overall restoration cost and prevent a catastrophic loss of property.

5 Tips for Commercial Fire Safety

1/18/2019 (Permalink)

Why SERVPRO 5 Tips for Commercial Fire Safety Practice your evacuation plan

5 Tips for Commercial Fire Safety

As a business owner, the safety of your employees and everyone else in your building in South Oceanside,CA, is in your hands. Are you prepared to respond quickly in the event of a business fire? Follow these safety tips to ensure that you can answer that question in the affirmative.

1. Safety Features

Your two main sources of protection during a fire are your fire suppression system and your fire extinguishers. Have your fire suppression system, including alarm panels, fire doors and sprinklers, inspected regularly. Make sure you have enough working fire extinguishers to place one at least every 75 feet and that they are mounted properly.

2. Fire Codes

Your building is bound by both state and federal fire codes. Exits must be properly marked and the pathways to them unobstructed. Electrical plates must be used to cover all wiring so that none of it is exposed. Comply with all laws and make immediate changes when mandated by fire marshals.

3. Material Labeling

All potentially hazardous or flammable material must be stored properly. It is also essential to label liquids that could easily contribute to a business fire so that anyone who sees them knows what they are.

4. Evacuation Plan

Before firefighters can put out the fire and fire damage specialists can restore your building, everyone must vacate it. Having an evacuation plan helps everyone know what they’re supposed to do. This plan should be posted in prominent areas, especially around exits.

5. Evacuation Practice

Even the best plan is useless unless people know about it. Fire drills are a necessary part of fire preparation. Having a drill twice a year helps your employees practice fire safety plan so that they know what to do in case of an emergency.

The best business fire protection is preparation. Keeping your building up to code and enforcing safety measures can help you prevent most fires, and having a workable fire suppression system and evacuation plan can help get people to safety for the fires you can’t prevent.

Does Your Wall Need a Flood Cut?

12/2/2018 (Permalink)

Why SERVPRO Does Your Wall Need a Flood Cut? Flood cut after flooding

Storm flooding can be a serious concern for homeowners in North San Diego County. Once rising water works its way into your home, it can be very hard to eliminate the problems it causes:

  • Structural damage
  • Mold growth
  • Bacterial or chemical contamination

Your walls are quite susceptible to water damage, especially if they’re insulated. The best way to prevent damage from spreading is to make a flood cut in any wall that’s been exposed to water.

What Is a Flood Cut?

When drywall gets wet, the water seeps in and spreads from the point of contact, weakening the material. To make sure all the damage is removed, a clean, horizontal cut (called a flood cut) is made across the wall, 12 inches above the area that was exposed. After this cut is made, a contractor can tear out and dispose of the soggy drywall material from the flooding. Just as important, the area behind it can now be inspected, cleaned and dried before a new section is put into place. Any moist insulation must also be replaced to prevent mold from growing and because it will no longer act as an insulator.

When Is It Needed?

A cut may not be needed if the floodwater is clean and there’s no insulation or other absorbent material behind the drywall. In that case, professional methods can be used to dry the wall’s interior without completely removing it. In a bad storm, flood waters can carry sewage and other hazardous chemical and biological waste. If these seep into your home, they’ll contaminate your living space, making it very unhealthy. Cutting and replacing compromised wall material is the only way to be certain that all the damage is repaired.

After flooding from a major weather event, you should have any damage repaired by an experienced storm damage restoration service. We can determine whether flood cuts are required to return your home to a safe and healthy living environment.

Workplace Burns: First Aid Steps

12/2/2018 (Permalink)

First Aid Steps

If your employees face minor burns at your Fallbrook, CA business, you’ll need to follow proper burn first aid steps to help preserve the victim’s health and well-being. There are four steps to help soothe, treat and protect minor burns after a commercial fire causes fire damage and injuries.

1. Remove Tight Items

A burn victim should carefully remove watches, rings and other jewelry. That way, he or she is not at risk of further injury if the burn swells and makes such items stick.

2. Soothe the Burn

It is important to cool and soothe the burn as soon as possible. Run the damaged skin under cool water or use a wet compress, making sure that the temperature is not extremely cold. Once the burning pain is under control, apply a soothing moisturizer such as aloe vera to provide further first aid relief.

3. Clean and Bandage

If a blister is found and it has broken, clean the affected area and apply an antibiotic as soon as possible. Next, cover the burn with sterile gauze to keep it protected from the elements and moisture.

4. Alleviate Continuing Pain

Fire damage can disrupt normal thinking, but you need to care for burn victims before handling any building-related issues. If a victim is still suffering after following the three steps above, find an over-the-counter pain reliever such as ibuprofen to aid in easing the pain.

Know When To Get Help

In the aftermath of a commercial fire, it can be hard to remember where to turn for professional assistance. Seek emergency aid by calling 911 if a burn victim seems to have an issue that first aid alone cannot fix. For matters related to your property, SERVPRO of Fallbrook/South Oceanside is ready to assist you. In either case, use your best judgment to decide whether or not a situation can be handled by you alone.

Understanding Mold and How It Spreads

12/2/2018 (Permalink)

Why SERVPRO Understanding Mold and How It Spreads Mold damage on wall in South Oceanside,CA

When you’re faced with the possibility of black mold at your South Oceanside, CA commercial property, your immediate reaction is presumably to stress out. While there’s reason to be vigilant when it comes to mold cleanup, there’s less reason to be stressed if you understand what you’re dealing with from the beginning. So, what is mold and how does it spread throughout a property? Here are some introductory facts regarding the growth of mold and its typical survival through means of a moisture problem.

Mold is a Fungal Species That Thrives on Heat and Moisture

There are a variety of different strains of mold, each coming in colors like green and black that are sometimes considered to be an indication of  toxicity. Nevertheless, experts have mixed opinions on the extent of toxicity levels among different mold growths. The important thing to focus on as a business owner is that black mold blossoms when it’s in a warm, humid environment that has plenty of access to moisture and a dark hiding place that sees little daylight. These factors joined together create perfect breeding grounds for it to flourish, making these conditions a sign of significant problem areas in your building.

How To Stop Mold From Spreading

The first step to take is to call in a trained team of professional mold remediation specialists to handle the mold removal. This ensures its rightful elimination on site and it can give you peace of mind as a property owner. Meanwhile, you can do your part by seeking out any moisture problem areas that can lead to mold growth. Secure proper ventilation in rooms of high humidity such as kitchens, bathrooms and laundry rooms. Search for cracks or leaks in basement or cellar walls and floors. Inspect your doors and window frames for leaks due to faulty sealant.

Whatever measures need to be taken regarding your black mold problem, address them now so they don’t become more of an issue later. This can guarantee that your South Oceanside,CA, commercial property is a safe, healthy environment for anyone who enters in the future.