What our Customers say...
Why SERVPRO Testimonials
Randy and his team saved us thousands of dollars! When water from an upstairs bathroom seeped through our kitchen ceiling, the plumber who fixed the leak referred us to his company's water restoration guy. That guy talked my ear off about wastewater and mold, trying to frighten me into replacing the kitchen ceiling and bathroom tile at a cost of $5,000-$6,000. It didn't feel right, so I called SERVPRO for a second opinion. So glad I did! Randy and Nick took one look and put my fears to rest. There were no signs of contamination and no need for sledgehammers. Over the next few days, Nick came by to install, adjust, and remove drying equipment. He was always on time and always courteous. I know SERVPRO was handling some major restoration projects at the time, but they made me feel like a high priority. Very grateful for their integrity and work ethic.
SERVPRO of Fallbrook and South Oceanside will be the only place I'll call if I have another water leak/ black mold emergency again. Kier, Art, and Andy came and evaluated the situations formulated a plan and executed it. Bottom line is when they were done all parties involved were extremely happy. Since my insurance did not pay I was more then happy with the final bill. Kier, Art, and Andy succeeded in customer satisfaction and affordability. So stop stressing and start calling SERVPRO of Fallbrook and South Oceanside. You'll be glad you did. I know I was.
What a wonderful experience we had with Randy and his team! They responded right away, first thing in the morning, and saved our beautiful hard wood kitchen floor! Randy and his team were so pleasant and reassuring during one of the most stressful times in my life. I can't thank them enough for their professional and caring manner and for making a terrible nightmare a dream come true...all we have to do now is a minor refinishing of the floor instead of ripping it out! Many thanks to this awesome company...look no further if you are in need of these services!
I can't say enough good things about Randy Vance and his team.
From the time we initially called until completion, Randy and his team really went above and beyond in all aspects: responsive, communicative, professional, executed the job quickly and efficiently. Customer service was top-notch and they completely exceeded our expectations.
These guys are the best. Thank you, SERVPRO South O!!!
The staff at SERVPRO were very professional and did an excellent job. They were very easy to deal with and returned messages promptly. Highly recommend!
I am a property manager and one of my homes had a tenant who had passed away. I couldn't fathom how to break the news, more less take care of the home for the owner out of state. I had no idea SERVPRO took care of that. Thank goodness they do and it really is like the commercial "Like it never even happened." Thanks guys!